The Accessible Friends Network Communicator Guidelines Version 5.1 September 2011 1. Using Real Names. All users of the TAFN Communicator are requested to use their real name when signing in to the server. It is strictly forbidden to sign in pretending to be somebody else. 2. Respecting Privacy and Confidentiality. Please respect the privacy and confidentiality of others. Unless information that you are told or overhear is stated otherwise, it should be assumed to be private and confidential. 3. Use of Multiple Voice Communication programs. You are required to refrain from using other voice communication programmes such as Skype, whilst on the Communicator, These communication programmes may result in conversations on the server being relayed to outside parties and this rule is to ensure privacy for all participants on the Communicator. 4. Courtesy. 4.1. Members are expected to be courteous at all times and observe all the rules set out in the Code of Conduct, (Please refer to the sections headed Behaviour and Language in the Code of Conduct). 4.2. Members should acknowledge those entering a room they are in at the time. 4.3. Members and guests are requested to refrain from:- 4.3.1. Cutting someone off when they were asked a question by grabbing the key and talking about something else.. 4.3.2. Hogging the key and talking for a long time. 4.3.3. Conversing with someone who is not on the communicator while holding down the key. 4.3.4. Sending a text message to the room while music is being played unless there is a technical issue. 4.4. A headset must be worn in duplex rooms and all external sounds in the environment where the member is speaking must be kept to a minimum. 4.5. In events, an event host must be permitted to have the key in order to control the event. 4.6. The event host's decision must be respected at all times. 4.7. When an event has finished members who wish to continue to chat should move to another room such as the lounge. 4.8. If two or three people need to conduct a technical support session or have a brief confidential discussion then they can make use of the private rooms such as Me and You or Threes Company. Members are advised that these rooms are intended to be used for short periods of time and not for extended general discussion. 4.9. Also when in a room please leave a short break between people keying up, as some members of the room may be having slight difficulty in obtaining the key. 4.10. Please avoid remaining silent for long periods of time when in a room where other users are talking, where possible notifying them if you are multi-tasking or have for example, received a telephone call. When you take or need to make a phone call you must leave the room, or if you have tasks to perform away from the computer and do not wish to leave the room, please text a comment to an individual in the room requesting that person to tell the room that you are unavailable to speak while carrying out that task. For advice on placing such comments, please speak to one of the allotted Moderators or any other person in the room who will be pleased to explain this to you. If a comment is not heard from a participant in a room for some time, it may result in them being disconnected from the server by a Moderator. Moderators can be identified by the word Mod beside their name on the locator frame. and in the room list of participants. 4.11. Please be aware that Texting privileges are given to all users but will be revoked if users abuse this privilege. Texting to the room can disturb an event. It is therefore requested that in music events texting should only be sent to an individual other than the event host and not to the whole room. Please only text where necessary. 5. Recordings. 5.1. Please do not record any conversations on the server whether for technical help or personal reasons, without the express permission of the other users involved. Recordings must only be made using the inbuilt recording facility on the Communicator and not any third party recording software. All users of the Communicator will be aware that you have started or stopped a recording on the Communicator itself and recording rights will only be given to certain members of the Communicator for administration or for the purposes of technical help. 5.2. Any recording made either in accordance with the guidelines or in contravention of the guidelines should be available to the people who are being recorded and also, should not be used for any other use without the peoples permission. 6. Technical Support. 6.1. Tech Team advisors can be identified by the word Tech beside their name on the locator frame and in a room list of participants 6.2. We also have support volunteers to assist the tech team. These can be identified by the letters SV. beside their name on the locator frame and in a room list of participants. 6.3. A Technical Support Waiting Room is provided so that any member having technical difficulties can go in there to show that they require assistance. Please be patient when waiting in there, as members of the Tech team will be monitoring the server to see if anyone requires assistance. Once someone has found you and they have agreed that they are able to help with your particular issue, they will take you to another room to discuss it, as the tech support waiting room is simply what it says, a waiting room. 7. Password Protected Rooms. On rare occasions a room may be created which is password protected. The password for this room must be kept confidential and must not be passed on to a third party. 8. Private Rooms. Any rooms on the Communicator with the word “private” in their name are for private use . Only those members invited to attend may enter these rooms. 9 Abuse or Misuse of The Communicator. 9.1. In the event of anyone breaching these guidelines or any of the rules detailed in the code of conduct, they may be subject to disciplinary action including being removed from the room and/or other measures at a later date. 9.2. When abuse of the server is noticed it should be reported to any available Moderator as soon as possible, If no Moderator can be found, it should be reported by email either to mad@tafn.org.uk or exec@tafn.org.uk These guidelines are created to ensure your continued enjoyment of the server, our thanks to you for your cooperation.